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	<title>Comments on: Just Sell Donuts to Fat People</title>
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	<link>http://www.victorcheng.com/just-sell-donuts-to-fat-people</link>
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		<title>By: Peter Farkas</title>
		<link>http://www.victorcheng.com/just-sell-donuts-to-fat-people#comment-234</link>
		<dc:creator>Peter Farkas</dc:creator>
		<pubDate>Sun, 29 Nov 2009 15:17:16 +0000</pubDate>
		<guid isPermaLink="false">http://www.victorcheng.com/?p=1137#comment-234</guid>
		<description>This &quot;donut&quot; post really got me thinking and I immediately e-mailed my partner to &quot;weigh in&quot; as well. We just launched an IPhone App called the Right Bite. It&#039;s a revolutionary patent pending behavior modification tool for weight loss and healthier eating. I apologize for the shameless product plug, but I&#039;m really reacting to this notion of &quot;selling donuts to fat people&quot;. 

Am I supposed to be selling them donuts or a simple, painless, practically free ($1.99 one time), scientifically proven solution? I hope it&#039;s the latter.  I don&#039;t want to start now investigating a Krispie Creme franchise :-)

Your thoughts and comments here and on our site are welcome.

Peter</description>
		<content:encoded><![CDATA[<p>This &#8220;donut&#8221; post really got me thinking and I immediately e-mailed my partner to &#8220;weigh in&#8221; as well. We just launched an IPhone App called the Right Bite. It&#8217;s a revolutionary patent pending behavior modification tool for weight loss and healthier eating. I apologize for the shameless product plug, but I&#8217;m really reacting to this notion of &#8220;selling donuts to fat people&#8221;. </p>
<p>Am I supposed to be selling them donuts or a simple, painless, practically free ($1.99 one time), scientifically proven solution? I hope it&#8217;s the latter.  I don&#8217;t want to start now investigating a Krispie Creme franchise <img src="http://edge.victorcheng.com/wp-includes/images/smilies/icon_smile.gif?9d7bd4" alt=':-)' class='wp-smiley' /> </p>
<p>Your thoughts and comments here and on our site are welcome.</p>
<p>Peter</p>
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		<title>By: Victor Cheng</title>
		<link>http://www.victorcheng.com/just-sell-donuts-to-fat-people#comment-223</link>
		<dc:creator>Victor Cheng</dc:creator>
		<pubDate>Wed, 11 Nov 2009 07:17:46 +0000</pubDate>
		<guid isPermaLink="false">http://www.victorcheng.com/?p=1137#comment-223</guid>
		<description>Katrina,

Glad you took the humor in stride. Personally, it&#039;s easier to sell me donuts than it is to sell me a gym membership. One I buy because I want it, the other only because I need to. It&#039;s a subtle, but important distinction. The question to ask is are you selling what people need or want?</description>
		<content:encoded><![CDATA[<p>Katrina,</p>
<p>Glad you took the humor in stride. Personally, it&#8217;s easier to sell me donuts than it is to sell me a gym membership. One I buy because I want it, the other only because I need to. It&#8217;s a subtle, but important distinction. The question to ask is are you selling what people need or want?</p>
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		<title>By: Katrina</title>
		<link>http://www.victorcheng.com/just-sell-donuts-to-fat-people#comment-213</link>
		<dc:creator>Katrina</dc:creator>
		<pubDate>Wed, 04 Nov 2009 20:12:15 +0000</pubDate>
		<guid isPermaLink="false">http://www.victorcheng.com/?p=1137#comment-213</guid>
		<description>As someone who has been called fat all her life, I thought the tagline was hilarious!  

I&#039;m sure my many neuroses are because of a childhood filled with ill intent.  They were calling me something that was/is clearly a fact, so I&#039;m pretty much over it.  My comeback now is &quot;wow... you are a master of the obvious, aren&#039;t you?&quot;

He could have easily said &quot;sell drugs to drug users&quot; (although even more politically incorrect and not meant to advocate any illegal activity...)

The intent of the article is obvious.  It&#039;s a hook that obviously has readers reading it.  Brilliant!!

Many people need to figuratively (and literally) lighten up.  Including myself!! :)</description>
		<content:encoded><![CDATA[<p>As someone who has been called fat all her life, I thought the tagline was hilarious!  </p>
<p>I&#8217;m sure my many neuroses are because of a childhood filled with ill intent.  They were calling me something that was/is clearly a fact, so I&#8217;m pretty much over it.  My comeback now is &#8220;wow&#8230; you are a master of the obvious, aren&#8217;t you?&#8221;</p>
<p>He could have easily said &#8220;sell drugs to drug users&#8221; (although even more politically incorrect and not meant to advocate any illegal activity&#8230;)</p>
<p>The intent of the article is obvious.  It&#8217;s a hook that obviously has readers reading it.  Brilliant!!</p>
<p>Many people need to figuratively (and literally) lighten up.  Including myself!! <img src="http://edge.victorcheng.com/wp-includes/images/smilies/icon_smile.gif?9d7bd4" alt=':)' class='wp-smiley' /> </p>
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		<title>By: Victor Cheng</title>
		<link>http://www.victorcheng.com/just-sell-donuts-to-fat-people#comment-197</link>
		<dc:creator>Victor Cheng</dc:creator>
		<pubDate>Wed, 28 Oct 2009 20:57:37 +0000</pubDate>
		<guid isPermaLink="false">http://www.victorcheng.com/?p=1137#comment-197</guid>
		<description>@&lt;a href=&quot;#comment-192&quot; rel=&quot;nofollow&quot;&gt;Daniel Santana Vega&lt;/a&gt;: 

I suppose you&#039;re right... but people who are overweight do factually have fat on their bodies. I&#039;m under no illusion that that stuff around my belly is anything other than fat. (I keep telling my wife there&#039;s a 6 pack abs underneath there somewhere, but she doesn&#039;t believe me).

I&#039;ll probably do a post in the future on word choice, reality, and accurate thinking where I elaborate on this topic. 

Thanks again to you and everyone for taking the time to comment and contribute to the dialog.</description>
		<content:encoded><![CDATA[<p>@<a href="#comment-192" rel="nofollow">Daniel Santana Vega</a>: </p>
<p>I suppose you&#8217;re right&#8230; but people who are overweight do factually have fat on their bodies. I&#8217;m under no illusion that that stuff around my belly is anything other than fat. (I keep telling my wife there&#8217;s a 6 pack abs underneath there somewhere, but she doesn&#8217;t believe me).</p>
<p>I&#8217;ll probably do a post in the future on word choice, reality, and accurate thinking where I elaborate on this topic. </p>
<p>Thanks again to you and everyone for taking the time to comment and contribute to the dialog.</p>
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		<title>By: Victor Cheng</title>
		<link>http://www.victorcheng.com/just-sell-donuts-to-fat-people#comment-196</link>
		<dc:creator>Victor Cheng</dc:creator>
		<pubDate>Wed, 28 Oct 2009 20:54:22 +0000</pubDate>
		<guid isPermaLink="false">http://www.victorcheng.com/?p=1137#comment-196</guid>
		<description>@&lt;a href=&quot;#comment-193&quot; rel=&quot;nofollow&quot;&gt;Oliver Hoffmann&lt;/a&gt;: 

You make a good point. I should probably point out an additional distinction that I neglected to make in my original post. Sell people what they want, but not necessarily what they ask for.

In other words, ask buyers which problems are important enough to spend money to solve. Then solve that problem.

Customers are notoriously bad at asking for innovative solutions that don&#039;t yet exist. So you&#039;re right, if you just ask what kind of product/solution do you want, and give them exactly that, often there&#039;s an awful lot of room for improvement.

BUT, if you ask them which problems they care about most and what a solution would have to accomplish in order to be considered a good solution, then that leaves room to innovate within the context of proven demand.</description>
		<content:encoded><![CDATA[<p>@<a href="#comment-193" rel="nofollow">Oliver Hoffmann</a>: </p>
<p>You make a good point. I should probably point out an additional distinction that I neglected to make in my original post. Sell people what they want, but not necessarily what they ask for.</p>
<p>In other words, ask buyers which problems are important enough to spend money to solve. Then solve that problem.</p>
<p>Customers are notoriously bad at asking for innovative solutions that don&#8217;t yet exist. So you&#8217;re right, if you just ask what kind of product/solution do you want, and give them exactly that, often there&#8217;s an awful lot of room for improvement.</p>
<p>BUT, if you ask them which problems they care about most and what a solution would have to accomplish in order to be considered a good solution, then that leaves room to innovate within the context of proven demand.</p>
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		<title>By: Victor Cheng</title>
		<link>http://www.victorcheng.com/just-sell-donuts-to-fat-people#comment-195</link>
		<dc:creator>Victor Cheng</dc:creator>
		<pubDate>Wed, 28 Oct 2009 20:51:54 +0000</pubDate>
		<guid isPermaLink="false">http://www.victorcheng.com/?p=1137#comment-195</guid>
		<description>@&lt;a href=&quot;#comment-191&quot; rel=&quot;nofollow&quot;&gt;Engin Guven&lt;/a&gt;: 

Engin - I totally agree. If you have $25 million in other people&#039;s venture money, take a big risk. If you&#039;re gambling with your kids grocery money, sell the proven seller.</description>
		<content:encoded><![CDATA[<p>@<a href="#comment-191" rel="nofollow">Engin Guven</a>: </p>
<p>Engin &#8211; I totally agree. If you have $25 million in other people&#8217;s venture money, take a big risk. If you&#8217;re gambling with your kids grocery money, sell the proven seller.</p>
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		<title>By: FlemishDreams</title>
		<link>http://www.victorcheng.com/just-sell-donuts-to-fat-people#comment-194</link>
		<dc:creator>FlemishDreams</dc:creator>
		<pubDate>Wed, 28 Oct 2009 16:24:49 +0000</pubDate>
		<guid isPermaLink="false">http://www.victorcheng.com/?p=1137#comment-194</guid>
		<description>Huh? Isn&#039;t a waiter just a person that &quot;waits&quot; until you picked your dishes? Or gives some graphic descriptions about less-known dishes?
Ho can he remember al his customers&#039; preferences if he doesn&#039;t carry a PDA?

And as to the fat people and political correctness about weight, you could also sell slimming pills and hi-tech scales to skinny people since some have this inborn anorexia nervosa urge.</description>
		<content:encoded><![CDATA[<p>Huh? Isn&#8217;t a waiter just a person that &#8220;waits&#8221; until you picked your dishes? Or gives some graphic descriptions about less-known dishes?<br />
Ho can he remember al his customers&#8217; preferences if he doesn&#8217;t carry a PDA?</p>
<p>And as to the fat people and political correctness about weight, you could also sell slimming pills and hi-tech scales to skinny people since some have this inborn anorexia nervosa urge.</p>
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		<title>By: Oliver Hoffmann</title>
		<link>http://www.victorcheng.com/just-sell-donuts-to-fat-people#comment-193</link>
		<dc:creator>Oliver Hoffmann</dc:creator>
		<pubDate>Wed, 28 Oct 2009 14:19:17 +0000</pubDate>
		<guid isPermaLink="false">http://www.victorcheng.com/?p=1137#comment-193</guid>
		<description>This story reminds me of David Lubars&#039; waiter-chef analogy, Victor. You&#039;re advocating the role of &quot;waiter,&quot; in which I serve up what the customer orders and live off the tips. Problem is, there are many other waiters and donut shops to choose from. The chef discovers what the customer likes and then serves up a surprising and delightful dish that could not have been anticipated-- or ordered. The key is cooking for the customer rather than for yourself.</description>
		<content:encoded><![CDATA[<p>This story reminds me of David Lubars&#8217; waiter-chef analogy, Victor. You&#8217;re advocating the role of &#8220;waiter,&#8221; in which I serve up what the customer orders and live off the tips. Problem is, there are many other waiters and donut shops to choose from. The chef discovers what the customer likes and then serves up a surprising and delightful dish that could not have been anticipated&#8211; or ordered. The key is cooking for the customer rather than for yourself.</p>
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		<title>By: Daniel Santana Vega</title>
		<link>http://www.victorcheng.com/just-sell-donuts-to-fat-people#comment-192</link>
		<dc:creator>Daniel Santana Vega</dc:creator>
		<pubDate>Wed, 28 Oct 2009 13:12:19 +0000</pubDate>
		<guid isPermaLink="false">http://www.victorcheng.com/?p=1137#comment-192</guid>
		<description>Victor,
Good content, bad analogy. I am not fat but it is a very sensitive subject to those that are.

Warm Regards,

Dan</description>
		<content:encoded><![CDATA[<p>Victor,<br />
Good content, bad analogy. I am not fat but it is a very sensitive subject to those that are.</p>
<p>Warm Regards,</p>
<p>Dan</p>
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		<title>By: Engin Guven</title>
		<link>http://www.victorcheng.com/just-sell-donuts-to-fat-people#comment-191</link>
		<dc:creator>Engin Guven</dc:creator>
		<pubDate>Wed, 28 Oct 2009 12:57:46 +0000</pubDate>
		<guid isPermaLink="false">http://www.victorcheng.com/?p=1137#comment-191</guid>
		<description>I think it is a problem of risk-return characteristics of the seller. Selling customers what they want is a safer approach than selling customers what they would eventually like and want, but they do not yet know about this. If all the innovators would have the first approach, we would not have those great new products that change the way of our lives dramatically. But it is true that the later is riskier.</description>
		<content:encoded><![CDATA[<p>I think it is a problem of risk-return characteristics of the seller. Selling customers what they want is a safer approach than selling customers what they would eventually like and want, but they do not yet know about this. If all the innovators would have the first approach, we would not have those great new products that change the way of our lives dramatically. But it is true that the later is riskier.</p>
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