When it comes to product development, one of the things I advise my clients to do is to solve an obvious customer problem. By obvious, I mean a problem the customer already knows she has and already finds annoying. The operative word in that last sentence is the word “already.” The alternative is to solve a problem […]
Yesterday one of my predictions from earlier this year came true – Blockbuster Videos declared bankruptcy. I guess a billion dollars in debt and giving customers what they USED to want, but no longer want today, will do that to you. I doubt bankruptcy restructuring will matter much. Blockbuster’s problem is they are becoming obsolete – fast. Many
Comments on Whole Foods CEO’s plans for the next few years
If you’re a subscriber you already know that convenient postal delivery and low cost rental prices are at the core of why you signed up. The subscription based Netflix business model makes renting at Blockbuster old school. If Netflix continues to thrive despite the economic environment, Blockbuster could very well be a thing of the
The key to small business success is simple to understand, but not always easy to do. The 4 keys to business success are: 1) Solve an annoying enough problem for customers that they’re willing to pay money to solve it, and want to solve it right NOW The is a subtle, but arguably profound point.