I was just reading an interview of Whole Foods CEO John Mackey by USA Today. The most interesting part of the interview is his discussion of how Whole Foods is entering the health and wellness services business.
The company is open up 5 prototype stores with “Wellness Clubs” to expand their business into the services sector.
“We’re opening Wellness Clubs in five prototype stores. It’s potentially a new paradigm for people being healthy. All of the key diseases killing Americans can be largely avoided or prevented through healthy diet and lifestyle, but people don’t know exactly what to do. Whole Foods will help educate them.”
I find this fascinating for a company with $8 billion in sales that is the clear market leader in its niche. Instead of resting on its laurels, it decides to innovate instead.