2010

Oh Crap, Code Bravo! Code Bravo!

So I’m going through security at the Seattle-Tacoma airport and I’m about 7 seconds away from collecting my things from the X-ray machine, when I hear this woman from TSA (The US Transportation Security Administration for airport security) yell Code Bravo! Code Bravo! I’m thinking okay… so what the heck is a code bravo? Well, […]

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How to Create Breakthrough Products

  When it comes to product development, one of the things I advise my clients to do is to solve an obvious customer problem. By obvious, I mean a problem the customer already knows she has and already finds annoying.  The operative word in that last sentence is the word “already.” The alternative is to solve a […]

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The Margin of Safety in Your Business

  Today’s guest article is on the concept of “margin of safety” as it applies to your business. I’m not talking about profit margin, but “safety” margin– a concept that is used everyday amongst airplane pilots. It’s a thought provoking piece written by friend and colleague Dave Dickson a pilot and former CEO of a […]

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Blockbuster Bites the Dust

Yesterday one of my predictions from earlier this year came true – Blockbuster Videos declared bankruptcy. I guess a billion dollars in debt and giving customers what they USED to want, but no longer want today, will do that to you. I doubt bankruptcy restructuring will matter much. Blockbuster’s problem is they are becoming obsolete – fast. Many […]

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Re-Inventing Your Products: Citibank Example

An example of how to re-invent your products and company.

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